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Shipping & Returns Policy

Shipping

We do not ship to addresses that contain P.O. Boxes, APO or FPO addresses. Many of our silk arrangements and permanent botanicals are created individually by our talented designers to provide the highest quality product possible. As this process takes time, please allow up to four weeks for us to prepare your order before shipping.

We ship to all states in the US, the US Virgin Islands and Canada.

We offer standard ground shipping through UPS or USPS on all web orders (We will select the shipper based on the item being shipped). Express delivery is available but you must call our Customer Service Department at customerservice@flowermarketshop.com to request an express delivery. Not all items are eligible for certain shipping methods. We reserve the right to switch your selected method of shipping based on weight and size restrictions from the shipper.

We offer nationwide shipping. Please allow three to four weeks for fabrication and delivery.

Standard Shipping and Handling Chart

Merchandise Total Standard Ground
Under $20.00 $9.95
$20.01-$40.00 $11.95
$40.01-$60.00 $14.95
$60.01-$80.00 $15.95
$80.01-$100.00 $16.95
$100.01-$150.00 $18.95
$150.01-$200.00 $22.95
Over $200.00 $24.95

 

Once your products have been produced and packaged, you can expect 3-5 days delivery time for UPS Ground and 2-3 days for UPS Second-Day.

Shipping Charges are non-refundable.

All packages that are returned to us will be issued credit for the product costs only. Shipping charges will not be refunded on non-deliverable packages. If you have special requirements regarding your delivery, please contact our Customer Service Department at  customerservice@flowermarketshop.com immediately after placing your order. Orders without special delivery requests will be processed in a normal fashion.


Returns

We at Simply Beautiful Boutique take great pride in our work and pay attention to every detail so that you will be genuinely satisfied.

If for any reason you are not satisfied with your purchase, you can return the merchandise within 10 days for a full merchandise refund.  All merchandise must be returned in the original packaging and must be in the original re-sellable condition.

Shipping charges cannot be refunded on returned merchandise.

On all returns, a credit will go back on your credit card within fourteen working days of our receipt and inspection of the returned merchandise.

All sale items are final.  Returns or exchanges are not allowed or accepted on sale items.

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All Rights Reserved.